Terms of Service

Effective Date: 15/10/2024

Welcome to Leanva (the "App"). These Terms of Service ("Terms") govern your use of the App and the services provided by Leanva (“we,” “us,” or “our”). By downloading, installing, or using the App, you agree to these Terms. Please read them carefully.

1. Acceptance of Terms

By downloading, installing, accessing, or using the App, you agree to be bound by these Terms of Service and our Privacy Policy, which is incorporated by reference. If you do not agree to these Terms or the Privacy Policy, do not use the App.

2. Scope

The primary purpose and intention of this App is to offer users a variety of guided exercise stretches, stretch routines, and meditation practices, all designed to promote well-being and mental tranquility to the best of our ability. Any use beyond the App’s intended purpose and intention will automatically result in the revocation of the user’s license. We will not be held liable for any consequences, damages, or outcomes arising from such misuse or unintended applications.

3. Eligibility

To use the App, you must meet the following eligibility criteria:

If you do not meet the eligibility criteria outlined above, you must not use the App. If it is discovered that you do not meet these requirements, your access to the App may be suspended or terminated.

4. Changes to the Terms

We reserve the right to modify or update these Terms of Service at any time, without prior notice. In the event of significant changes, we will make reasonable efforts to notify users through in-app notifications during app updates.

Please be aware that updates to the Terms of Service are primarily communicated through app updates. Therefore, we recommend that users periodically check the Terms of Service, ideally every three months, as not all users may update the app regularly.

Failure to review updates does not exempt users from compliance with the most current Terms of Service. By continuing to use the App, you agree to be bound by the most recent version of the Terms of Service in effect at the time of use, regardless of any prior versions or notifications.

5. Modification and Discontinuation of the App

We reserve the right to modify, update, suspend, or discontinue the App or any part of the App at any time, with or without notice to you. You agree that we will not be liable to you or any third party for any modification, suspension, or discontinuation of the App.

6. License to Use the App

We grant you a limited, non-exclusive, non-sub-licensable, non-transferable, and revocable license to access and use the App for personal, non-commercial purposes, in accordance with these Terms.

You may not:

7. Health and Safety Warnings and Disclaimers

Before starting any physical, fitness, or exercise program, including those offered through this App, you should consult with a physician or qualified healthcare professional. It is your sole responsibility to assess your health and wellness before using any content or programs available through the App. Improper use or engagement in exercise, diet, or physical activity without proper medical evaluation may result in injury, illness, or even death.

By using the App, you acknowledge and agree to the following:

The App and its content are provided for recreational and educational purposes only. We are not a medical organization and do not provide medical advice, diagnoses, or treatments. The information available through the App is not intended as a substitute for professional medical advice, diagnosis, evaluation, or treatment.

The App is designed for use by healthy adults. Do not use the App if you have any medical condition that may be negatively impacted by diet or exercise. If you experience any pain or discomfort while using the App, stop immediately and consult a healthcare professional.

Use of Equipment

When participating in exercises provided by the App that involve the use of equipment or tools—such as mats, resistance bands, or other fitness accessories—you are solely responsible for:

Misuse, improper setup, or use of faulty or inappropriate equipment can lead to serious injury or damage. If you are unsure about the usage, setup, maintenance, or condition of any equipment, you should refrain from using it until you have obtained proper instruction or guidance from a qualified professional.

We do not endorse or recommend any specific equipment, brands, or products. Any mention of equipment within the App is for informational purposes only. It is your responsibility to choose suitable equipment that meets safety standards.

Disclaimer of Liability

We are not responsible or liable for any injuries, health complications, damages, or losses resulting directly or indirectly from your use or misuse of the App's content, including but not limited to any exercises, programs, or equipment used in connection with the App. You assume all risks associated with your use of the App and any equipment, and agree to use them at your own discretion and responsibility.

8. Subscriptions and In-App Purchases

The App may offer subscription services or in-app purchases. By subscribing, you agree to pay all applicable fees as described at the time of purchase. Subscriptions will automatically renew unless you cancel them at least 24 hours before the end of the current period. Prices and availability of subscription services are subject to change.

For subscription management, including cancellations, please refer to your Apple ID account settings.

9. Refund Policy

All sales of in-app purchases and subscriptions are final. Refunds are handled by Apple’s App Store policies. We are not responsible for any refund disputes. Please refer to Apple's refund policy for more details.

10. User Conduct

By using the App, you agree not to:

We reserve the right to suspend or terminate your access to the App if you violate these Terms or engage in prohibited conduct.

11. Feedback and Submissions

We welcome feedback, ideas, comments, and suggestions regarding our app and its features (“Feedback”). By submitting Feedback, you grant us the right to use, reproduce, modify, publish, and distribute such Feedback for any purpose without any obligation to you. Therefore, please do not send us any feedback that you do not wish to be used in this manner.

12. Intellectual Property

The App, including its content, graphics, logos, and design, is our intellectual property. You may not use, reproduce, or distribute any of our content without our prior written consent. Doing contrary to this will subject you to copyright, trademark, and other laws.

13. Third-Party Services

The App may contain links to third-party websites or services, and its availability is dependent on the third-party platforms from which you access or download it, such as the Apple App Store. We do not endorse or assume responsibility for any third-party content, products, or services.

You acknowledge and agree that:

Your use of third-party websites, services, or platforms is at your own risk, and you should review their terms of service and privacy policies.

14. Limitation of Liability

To the fullest extent permitted by law, We and our suppliers shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages—including, but not limited to, loss of data, loss of profits, business interruption, or any other damages—arising out of or related to your use of or inability to use the App or its materials, even if We or our authorized representative have been advised of the possibility of such damages. Our total liability to you for any claims related to the App is limited to the amount you have paid us for the App or any related services (if any) in the past six months. If no payment has been made, our liability shall be limited to no more than 50 U.S. Dollars or equivalent.

Disclaimer of Warranties

We (and our suppliers) do not warrant that the App will meet your requirements, be available on an uninterrupted, timely, secure, or error-free basis, or be accurate, reliable, virus-free, complete, legal, or safe. If applicable law requires any warranties for the services, all such warranties are limited in duration to ninety (90) days from the date of first use.

Data Loss Disclaimer

You acknowledge and agree that We are not responsible or liable for any loss, deletion, corruption, or failure to store any data or content that you upload, transmit, or maintain through the App. You are solely responsible for backing up and maintaining copies of any data or content you use with the App.

Force Majeure

You agree that We are not responsible or liable for any failure to perform, or delay in the performance of, any of our obligations under these Terms if such failure or delay is caused by events beyond our reasonable control. Such events may include, but are not limited to, natural disasters, war, labor disputes, internet outages, governmental actions, or other similar events beyond our control.

15. Electronic Communications Consent

Communications between you and us are conducted electronically. By using the App or communicating with us via email, you consent to receive electronic communications from us. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

16. Assignment and Transfer of Rights

We reserve the right to assign or transfer all or any of our rights and obligations under these Terms, in whole or in part, to any person or entity at any time without your consent, including but not limited to any company or business entity that we may establish in the future. Upon such assignment or transfer, we shall be released from all liabilities and obligations related to these Terms, and the assignee or transferee shall assume such liabilities and obligations.

You may not assign or transfer any of your rights or obligations under these Terms without our prior written consent. Any unauthorized assignment or transfer shall be null and void.

17. Disclaimer of Warranties

The App is provided "as is" and "as available" without warranties of any kind, either express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that the App will be error-free, uninterrupted, or secure.

The materials and content provided on the App may include technical inaccuracies, typographical errors, or omissions. We do not warrant that any information provided is accurate, complete, or current. We may make changes to the materials and content on the App at any time without notice, but We are under no obligation to update such materials.

18. Indemnification

You agree to indemnify, defend, and hold us harmless from any claims, liabilities, damages, losses, and expenses—including reasonable attorneys’ fees—arising out of or related to:

We reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us. You agree to cooperate fully with our defense of such claims and not to settle any matter without our prior written consent. We will use reasonable efforts to notify you of any such claim, action, or proceeding upon becoming aware of it. Our failure to promptly notify you of an indemnifiable claim does not relieve you of your indemnification obligations, except to the extent that the delay materially prejudices your ability to defend the claim.

19. Dispute Resolution and Arbitration Clause

  1. Informal Dispute Resolution
    Before initiating arbitration or any formal legal proceeding, you agree to first attempt to resolve any dispute informally within thirty (30) days of the issue arising, defined as the date on which the event or circumstances giving rise to the dispute first occurred. You must send a written "Notice of Dispute" ("Notice") to info@leanva.com, detailing the nature and basis of the claim or dispute, your contact information, and the desired resolution. We will attempt to resolve the matter informally by contacting you via email or phone. If we are unable to resolve the dispute within ninety (90) days of receipt of the Notice, either party may proceed with arbitration as permitted in this section.
  2. Binding Arbitration
    Any dispute, claim, or controversy arising out of or relating to these Terms or the use of the App shall be resolved through binding arbitration administered by the International Centre for Dispute Resolution ("ICDR") in accordance with its applicable rules.
  3. Arbitration Rules and Language
    The ICDR shall govern all aspects of the arbitration, including the initiation process, unless these rules conflict with the Terms herein. Unless otherwise agreed in writing by both parties, all arbitration proceedings shall be conducted in English.
  4. Arbitration Process
    The arbitration shall be conducted via telephone, online, and/or solely based on written submissions; the specific manner shall be chosen by the party initiating the arbitration, with consideration given to any reasonable objections by the non-initiating party (such as concerns about accessibility, technological limitations, or fairness). There shall be no requirement for personal appearances by either party or any witnesses unless both parties agree in writing.

    If the arbitration rules under the ICDR require a hearing, any such hearing will take place within 100 kilometers of our place of residence, unless agreed otherwise in writing by both parties.
  5. Arbitration Award and Timeline
    The arbitrator(s) shall render an award within six (6) months from the filing of the notice of intention to arbitrate, barring any extension granted by the arbitrator(s) for good cause (such as unforeseen circumstances or the need for additional evidence) or by mutual agreement of the parties. Any judgment on the arbitration award may be entered in any court of competent jurisdiction within 100 kilometers of our place of residence.
  6. Alternative ADR Provider
    If the ICDR is unavailable to arbitrate, the parties agree to mutually select an alternative dispute resolution (ADR) provider.
  7. Time Limits for Claims
    Regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to your use of the App must be filed within one (1) year from the date on which such claim or cause of action arose. Any claims filed beyond this time period will be permanently barred.
  8. No Class Actions
    All disputes will be resolved on an individual basis, and you expressly waive the right to participate as a plaintiff or class member in any class action, collective action, or representative proceeding. Unless both you and we agree otherwise in writing, no arbitrator or judge may consolidate more than one person's claims or preside over any form of a representative or class proceeding.
  9. Confidentiality
    All aspects of the arbitration proceedings, including but not limited to the existence of the dispute, any documents or evidence submitted, and any award or settlement, shall be kept confidential by both parties, unless disclosure is required by law or agreed upon in writing by both parties.
  10. Cost of Arbitration
    The party initiating the arbitration shall be responsible for covering the costs of arbitration, including administrative fees and arbitrator(s) fees, unless otherwise required by law. Each party shall bear their own legal fees and other costs unless the arbitrator determines that the claim was frivolous or without substantial merit, in which case the initiating party shall bear the other party's costs as well.

20. Termination

We may terminate or suspend your access to the App at any time, with or without cause, and without prior notice. Upon termination, your right to use the App will immediately cease. Upon termination of this license or your access to the App, you must immediately cease all use of the App and destroy any copies of materials you have downloaded or obtained from the App, whether in electronic or printed format.

21. Deletion and Cancellation of Service

You may delete your information from the App at any time by deleting the App. Please be aware that deleting the App and its associated information does not automatically terminate any active subscriptions. If you are subscribed to the App, you must cancel your subscription through the Apple App Store. All subscription cancellations must be processed using the Apple App Store’s services.

22. Reservation of Rights

All rights not expressly granted to you under these Terms are reserved by us.

23. Entire Agreement

These Terms constitute the entire agreement between you and us regarding the use of the App and supersede all prior and contemporaneous agreements, understandings, negotiations, and communications, whether written or oral, regarding such subject matter. Failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver of any term must be made in writing and signed by the party granting the waiver.

24. Severability

If any provision of these Terms is held to be invalid or unenforceable by a court of competent jurisdiction, such provision will be eliminated or limited to the minimum extent necessary, and the remainder of these Terms will remain in full force and effect.

25. Governing Law

These Terms are governed by and construed in accordance with the laws of Saudi Arabia, without regard to its conflict of law principles.

26. Contact Information

If you have any questions or concerns about these Terms, please contact us at: